Terms and Conditions

1. Introduction

Welcome to Hearty Provisions. These Terms and Conditions govern your use of our services, website, and products. By accessing or purchasing from Hearty Provisions, you agree to comply with these terms.

2. Definitions

  • “Company,” “we,” “us,” or “our” refers to Hearty Provisions.
  • “Customer,” “you,” or “your” refers to any person or entity using our services.
  • “Products” refer to all goods sold by Hearty Provisions, including but not limited to fresh produce, packaged goods, and prepared foods.
  • “Services” include distribution, logistics, and other related operations provided by Hearty Provisions.

3. Orders and Payment

  • Orders must be placed through our designated ordering platform or via direct agreement.
  • Payment must be made in accordance with the agreed terms, which may include prepayment, credit terms, or invoicing.
  • Late payments may incur penalties, including interest charges and suspension of services.

4. Delivery and Fulfillment

  • Delivery timelines are estimates and may be subject to delays due to unforeseen circumstances.
  • Customers are responsible for providing accurate delivery details. Any additional costs due to incorrect information will be charged to the customer.
  • Products must be inspected upon delivery. Any issues must be reported within 24 hours of receipt.

5. Product Quality and Returns

  • We take pride in sourcing high-quality, local, and sustainable products.
  • If a product does not meet quality standards, customers must notify us within 24 hours for review.
  • Returns and refunds are subject to approval and will be handled on a case-by-case basis.

6. Pricing and Availability

  • Prices are subject to change based on market conditions.
  • Availability of products may vary. We reserve the right to substitute products of equal or greater value when necessary.

7. Use of Website and Intellectual Property

  • All content on our website, including images, text, logos, and design, is the property of Hearty Provisions and may not be used without permission.
  • Unauthorized use of our website, including hacking or fraudulent activities, is strictly prohibited.

8. Limitation of Liability

  • Hearty Provisions is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
  • We do not guarantee uninterrupted access to our website or ordering system.

9. Force Majeure

  • We are not liable for failure to fulfill obligations due to circumstances beyond our control, including but not limited to natural disasters, strikes, supply chain disruptions, or government actions.

10. Confidentiality and Data Privacy

  • We respect your privacy and handle personal data in accordance with our Privacy Policy.
  • Customers agree not to disclose confidential pricing, business strategies, or proprietary information shared by Hearty Provisions.

11. Termination

  • We reserve the right to terminate services or agreements with customers who violate these terms.
  • Customers may cancel accounts or agreements by providing written notice in accordance with contract terms.

12. Governing Law and Dispute Resolution

  • These Terms and Conditions shall be governed by the laws of the State of Colorado.
  • Any disputes shall be resolved through mediation before pursuing legal action.

13. Changes to Terms and Conditions

  • We reserve the right to modify these terms at any time. Updated terms will be posted on our website and take effect immediately.

14. Contact Information

For any inquiries regarding these terms, please contact us at:

Hearty Provisions
415 Yuma St., Denver, CO 80204
Phone: 720-722-3425
Email: hello@heartyprovisions.com